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bookRéférences 2

I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents

Chatbots are mainly text-based conversational agents that simulate conversations with users. This st...

2026-02-21 20:39:10

SatisfactionTamChatbotsECMISS modelThe need for interaction

Employing the technology acceptance model in social media: A systematic review

A number of systematic reviews were conducted with respect to social media on the one hand, and the ...

2026-02-21 20:35:30

TamSocial mediaSystematic review

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