ECM x 1

bookRéférences 1

I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents

Chatbots are mainly text-based conversational agents that simulate conversations with users. This st...

2026-02-21 20:39:10

Satisfaction Tam Chatbots ECM ISS model The need for interaction

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Satisfaction Tam France Nantes Loire-Atlantique Pays de la Loire Soleil Boulevard de Sarrebruck Malakoff #889 #233 #89B Chatbots ISS model The need for interaction