UserResearch x 1
bookMinimizing change aversion for the google drive launch
Change aversion is a natural response, which technology often exacerbates. Evolutionary changes can ...
2013-04-27 00:00:00
ÉmotionSatisfactionCaseStudyUsabilityMüllerHendrikSedleyAaronUserExperienceHappinessChangeAversionImprovementProductExperienceProductLaunch.UiDesignUserResearchUsercenteredDesign